Privacy Policy & Disclaimer


Terms & conditions

Please read the following terms of use and disclaimer carefully before using this website (this “site”). If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern KBB NTG’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. We reserve the right, at any time, to update these terms of use by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

Disclaimers and Limitations of KBB NTG Liability

Without prejudice to statutory or other legal rights afforded to citizens, the information and materials contained in this site (including, without limitation, text, graphics, and links) are provided on an “as is” basis with no warranty. In particular, KBB NTG does not represent or warrant that the information accessible via this site is accurate, complete or current, or that use of this site is free of risk of viruses or other damage.

We explicitly disclaim any responsibility for the accuracy, content, or availability of information found on sites that link to or from this site. We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that is linked to this site.

We do not endorse any of the merchandise or services of third party sites, nor have we taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. We do not make any representations or warranties as to the security of any information (including, without limitation, credit or debit card and other personal information) you might be requested to give any third-party, and you hereby irrevocably waive any claim against us with respect to such sites and third-party content. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.

Third party sites

This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties. We make no representations concerning the content of sites listed in any of our directories. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in sites listed in our search results or otherwise linked to the site. We reserve the right to disable links from the third-party sites to the site.

Restrictions on use of materials

All materials contained in the site are the copyrighted property of KBB NTG or named companies or individuals. All trademarks, services marks, and trade names are proprietary to KBB NTG, or its affiliates. No material from the site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided that:

– you keep intact all copyright and other proprietary notices,
- you make no modifications to the materials,
- you do not use the materials in a manner that suggests an association with any of products, services, or brands, and
- you do not download quantities of materials to a database that can be used to avoid future downloads from the Site.

For purposes of these terms, the use of any such material on any other website or computer environment is prohibited. All trademarks, service marks and trade names have been used with permission or are proprietary to us.

Privacy Statement

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following privacy statement, which together with our terms and conditions govern KBB NTG’s relationship with you in relation to this website. If you disagree with any part of this privacy statement, please do not use our website.

KBB NTG Data Protection and your privacy

At KBB NTG we take the privacy of members of the public very seriously and we are committed to protecting your privacy online. This statement explains the privacy and the data protection practices which apply to all websites operated by KBB NTG.

In this Policy references to KBB NTG or to “we” or “us” are to the KBB NTG.

Our aim is to safeguard our users’ privacy whilst providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our users, e.g. by communicating with them and providing an interactive service. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

What information do we collect?

We collect two kinds of information about our users:

– Non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our sites, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn’t tell us anything about who you are or where you live, it simply allows us to monitor and improve our web site service.

– Personal information such as name, postal address, telephone number, mobile number, e-mail address and which type of product you may be interested in from our retail and corporate members. We collect this information only in connection with specific activities, such as request for information, feedback, competition entries, consumer surveys etc. The information is either needed to fulfil your request, to enable us to provide you with a more personalised service or for our general market research activities. You don’t have to disclose any of this information to browse our sites. However, if you do choose to withhold requested information, we may not be able to provide you with certain services.

How is the information used?

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy.

We will not sell, rent, lend or swap your information with any other organisation, trade body or commercial company without your express permission.

We will use the information you provide to:

– fulfil your requests, for example to supply you with publications, telephone or email contact from aKBB NTG retail member, competition entries and provision of information;

– record any contact we have with you in aggregate (and therefore anonymously);

– to profile your use of the website and carry out research on our users’ demographics, interests and behaviour to help us gain a better understanding of how our users navigate and use the website, and to enable us to improve our service to you;

– provide you with information about and from the KBB NTG and its members which we think may be of interest to you, as explained below.

As well as using personal information to fulfill requests, we also like to keep our contacts informed about KBB NTG’s activities and promotions, consumer exhibitions that the KBB NTG are involved in, or about updates to our sites.

By entering a KBB NTG competition or requesting information you will generally, but not always, be asked to agree to receive mailings, emails or text messages from KBB NTG and its retail or corporate members. If you do not tick the permission box information will not be sent to you.

In other situations, when submitting your personal information, you will be given the option not to be included in mailings or other contacts from KBB NTG. If you do agree to receive this information (whether by entering a competition or otherwise), and later decide that you no longer wish to be contacted, you can let us know by emailing: info@KBB, or by telephoning 01623 818808.

If we contact you by email or text message, each time you receive a message you will also have the option to decline to receive further information from us in that manner.

We may use other companies to provide services on our behalf, including packaging, mailing and delivering publications, answering customer’s questions’ about products or services, sending postal mail, e-mails and text messages, analysing data and processing credit card payments. We will only provide those companies with the information they need to deliver the service and they are prohibited from using that information for any other purpose. We require all such companies to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation.

We may disclose aggregate statistics about our site visitors, customers and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.


Our sites contain links to other sites. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our websites and recommend that you check the policy of each site you visit.

In addition, if you linked to our websites from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.


We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. Our database is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.


We may make changes to this Policy from time to time. If we change our Privacy Policy we will post the changes on this page. If the change in our Privacy Policy affects the use of your personal information we will use our best endeavours to contact you by email to seek your consent to the use.

Your acceptance of this Policy

By using our sites, or by entering a competition, you consent to the collection and use of information by KBB NTG in accordance with our Privacy Policy. If you do not agree to this Policy, please do not use our sites, request information or enter our competitions.

Your rights

Any personal information submitted via our websites or by text is treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under this legislation, visit the Information Commissioner’s website: or read the Act online

If you would like to review or revise information you have previously provided to us online, you may do so by emailing

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you or if you have any questions relating to this Privacy Policy or how we use the personal information we have about you, please write to:

KBB National Training Group

5 Charles Street



NG11 6EF

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